Thank you for your purchase. We hope you are happy with your purchase.
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached in place.
Strictly NO Returns/Exchange policy on Pre-Orders and In-Store Pickup.
In case of product or shipping damages, we would need a Video of
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Item. Proof of Purchase. Return Form, and mail your return to the following address:
VIMRAJ GLOBAL LLC
2191 E Aquarius Pl
Chandler, AZ 85249
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Below are the conditions where full refund is not applicable:
● Products that was Worn, Used, Stained and Improperly Handled.
● Goods in Damaged condition due to Mishandling, Excessive Wear and Tear, not following Wash care instructions.
● No Return, Refund and Exchange Available for Slight Color Variations and little spots. Due to Lighting and Photography, Slight Color Variation is possible
● No Return, Refund and Exchange Available for Special Orders and Custom Stitched products
● Clearance Items
● Pre-Ordered items that needs special order and Shipment
● Goods Damaged or Lost in Return Shipment
For defective or damaged products, Please take a clear Video with Pictures while unboxing and opening the product from the original packing. Kindly contact us at the contact details below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: